How to Fix Groww App Not Working, Keeps Crashing & Not Loading Issue
Is your Groww app not working? 😟 Does it keep crashing, freezing, or not loading properly? Don’t worry – you’re not alone! Many users face these issues, but the good news is that they’re easy to fix.
In this simple guide, we’ll show you step-by-step solutions to get your Groww app running smoothly again. Whether you’re a beginner or an expert, these fixes will work for you – even a small kid can follow them!
Let’s dive in and fix your Groww app problems now!
Table of Contents
ToggleWhy is Groww App Not Working?
Before fixing the issue, let’s understand why the Groww app crashes or stops loading:
- Poor Internet Connection – Slow or unstable internet can cause loading issues.
- Outdated App Version – Using an old version may lead to crashes.
- Phone Storage Full – Low storage can affect app performance.
- Server Down – Sometimes, Groww’s servers may be under maintenance.
- App Cache Issues – Corrupted cache files can cause errors.
- Device Compatibility Issues – Older phones may not support the latest app updates.
Now, let’s fix these problems one by one.
1. Check Your Internet Connection
A weak or unstable internet connection can make the Groww app slow or unresponsive.
How to Fix:
✅ Switch to a Stronger Network – Use Wi-Fi or Mobile Data (4G/5G).
✅ Restart Your Router – Turn off your Wi-Fi router for 30 seconds and turn it back on.
✅ Turn On & Off Airplane Mode – This refreshes your mobile network.
📌 Pro Tip: Use Fast.com or Speedtest.net to check your internet speed.
2. Restart the Groww App
Sometimes, the app just needs a quick restart to work properly.
How to Fix:
✅ Close the App Completely – Swipe it away from recent apps.
✅ Reopen the App – Wait for 10 seconds before launching again.
3. Update the Groww App
Using an outdated version of Groww can cause crashes.
How to Update Groww App:
📌 For Android:
- Open Google Play Store.
- Search for “Groww”.
- Tap “Update” (if available).
📌 For iPhone (iOS):
- Open App Store.
- Go to “Updates”.
- Find Groww and tap “Update”.
📌 Pro Tip: Enable Auto-Update to always stay on the latest version.
4. Clear App Cache (Android Only)
Corrupted cache files can make the app freeze or crash.
How to Clear Cache:
- Go to Settings > Apps > Groww.
- Tap “Storage”.
- Click “Clear Cache”.
- Restart the app.
📌 Note: Clearing cache does not delete your data.
5. Check Groww Server Status
Sometimes, the Groww server may be down.
How to Check:
✅ Visit Downdetector or Groww’s Twitter/X page for updates.
✅ Search “Is Groww down today?” on Google.
📌 Pro Tip: If the server is down, wait for some time and try again later.
6. Free Up Phone Storage
If your phone storage is full, the app may not work properly.
How to Fix:
✅ Delete unused apps, photos, and videos.
✅ Use Google Photos or iCloud to backup files.
✅ Clear WhatsApp & Telegram media (they take a lot of space).
📌 Check Storage:
- Android: Settings > Storage
- iPhone: Settings > General > iPhone Storage
7. Restart Your Phone
A simple restart can fix many app-related issues.
How to Restart:
✅ Hold the Power Button for 10 seconds.
✅ Select “Restart”.
✅ Wait for the phone to reboot and open Groww again.
8. Reinstall the Groww App
If nothing works, uninstall and reinstall the app.
How to Reinstall:
- Uninstall Groww (Long-press the app > Uninstall).
- Go to Play Store/App Store and download it again.
- Log in with your credentials.
📌 Note: Your data is safe as it’s linked to your account.
9. Check for Device Compatibility
Older phones may not support the latest Groww updates.
How to Check:
✅ Android: Needs Android 8.0 or above.
✅ iPhone: Needs iOS 13.0 or later.
📌 Solution: If your phone is too old, consider upgrading.
10. Disable VPN or Proxy
Using a VPN or Proxy can sometimes block the app.
How to Fix:
✅ Turn off VPN in settings.
✅ Disable Proxy (if enabled).
11. Contact Groww Support
If nothing works, contact Groww’s customer care.
How to Contact:
📌 Email: support@groww.in
📌 Twitter/X: @GrowwApp
📌 In-App Support: Go to Help & Support section.
Final Thoughts
Now you know how to fix Groww app not working, crashing, or not loading issues. Try these steps one by one, and your app should work smoothly again.
🔹 Quick Recap:
✔ Check internet
✔ Restart app & phone
✔ Update the app
✔ Clear cache
✔ Check server status
✔ Free up storage
✔ Reinstall the app
If this guide helped you, share it with friends who face the same issue!
🚀 Happy Investing with Groww! 🚀
FAQs
Q1. Why does Groww app keep crashing?
A: It could be due to outdated app, low storage, or server issues.
Q2. How do I clear Groww app cache?
A: Go to Settings > Apps > Groww > Storage > Clear Cache.
Q3. Is Groww down right now?
A: Check Downdetector or Groww’s Twitter page for updates.
Q4. Will reinstalling Groww delete my data?
A: No, your data is saved in your account.
Need more help? Comment below! 😊