You’re at the airport. Your Ryanair flight is boarding soon. You open the Ryanair app… and it freezes. Or crashes. Or keeps loading like it’s stuck in 2010.
This situation is more common than you think.
According to Statista, about 32% of users delete an app if it crashes frequently (Source: Statista – Mobile App Performance Study). And airline apps, especially during peak travel seasons, experience heavy traffic that can cause slowdowns or errors.
If your Ryanair app is not working, don’t panic. This guide explains every possible reason behind crashes, login problems, boarding pass issues, and loading errors – plus actionable fixes that work for iOS and Android.
Let’s get your app running smoothly again.
Why Is the Ryanair App Not Working?
Before jumping into fixes, let’s understand what might be going wrong. Most Ryanair app issues come from one of these common causes:
1. Server Issues or App Outages
Sometimes the problem is not your phone – it’s Ryanair’s servers. The airline website and app may experience outages during:
- Major seat sales
- Holiday seasons
- Technical maintenance
- Sudden travel rush
You can verify server status using:
- Downdetector (Source: downdetector.com – real-time outage data)
- Ryanair’s official X (Twitter) account for announcements
If the server is down, no fix on your device will work until Ryanair resolves it.
2. Slow or Unstable Internet Connection
A weak Wi-Fi or mobile data connection often triggers:
- App freezing
- Stuck loading screens
- Boarding pass not refreshing
- Login failures
Ryanair’s app needs stable internet especially for:
- Syncing bookings
- Fetching boarding passes
- Updating flight details
3. Outdated App Version
Airlines update their apps frequently to fix bugs, improve check-in processes, and update boarding features.
Using an old version may cause:
- Login issues
- App crashes
- Missing buttons
- Payment failures
Always check for updates in Google Play or Apple’s App Store.
4. Corrupted App Cache or Data
According to Google Developers documentation, corrupted cache can cause unexpected app crashes (Source: developer.android.com).
Headaches like these are common when cache piles up:
- App won’t open
- Buttons don’t respond
- Pages load incorrectly
A simple cache clean-up often helps.
5. Device Compatibility Issues
Older devices or outdated operating systems can cause:
- App instability
- Slow animations
- Missing functionalities
Ryanair recommends using the latest iOS/Android updates for seamless performance.
6. Incorrect Time or Date Settings
Airline apps depend on real-time data. If your phone’s date/time is incorrect, you may get:
- Login errors
- Check-in not allowed
- Boarding pass not loading
Most users never guess this is the problem – yet it’s one of the easiest fixes.
7. VPN or Network Restrictions
Using VPNs often blocks airline apps due to security filters. Ryanair’s servers may refuse connections if:
- You’re using an IP from another country
- The VPN is unstable
- The network has firewall restrictions (e.g., airport Wi-Fi)
Turning off VPN usually fixes this instantly.
Quick Fixes for the Ryanair App Not Working
Let’s fix your app step-by-step. Each solution is simple and easy to follow
.
Fix #1 – Check if Ryanair Servers Are Down
Steps
- Visit Downdetector and search Ryanair.
- Check if there is a spike in complaints.
- Visit Ryanair’s official social pages for updates.
If servers are down, only Ryanair can fix it. Your app will start working once the outage is resolved.
Fix #2 – Restart the App Completely
Apps sometimes freeze in the background. Restarting gives it a fresh start.
How to Restart Properly
- Close the app from recent apps
- Wait 5 seconds
- Reopen the app
Works for quick glitches and freezes.
Fix #3 – Restart Your Phone
A device restart clears temporary software conflicts.
When this fix works best?
- App crashing on launch
- Sudden black screen
- Lagging animations
Takes only 10 seconds but often solves half the problems.
Fix #4 – Check Your Internet Connection
Try These Steps
- Switch between Wi-Fi and mobile data
- Forget and reconnect to the network
- Move closer to the router
- Turn Airplane Mode ON → OFF
According to Ofcom’s UK connectivity report, unstable networks cause most app delays in travel apps (Source: Ofcom).
Fix #5 – Update the Ryanair App
How to Update
- Open Play Store / App Store
- Search Ryanair
- Tap Update
An outdated version often creates compatibility issues.
Fix #6 – Clear Cache (Android)
This is one of the most effective fixes.
Steps
- Go to Settings > Apps > Ryanair
- Tap Storage
- Hit Clear Cache
This removes corrupted temporary files without deleting your data.
Fix #7 – Clear App Data (Use Carefully)
This logs you out and resets the app.
Steps
- Settings → Apps → Ryanair
- Storage
- Clear Data
Use this only if cache cleaning did not work.
Fix #8 – Reinstall the App
If nothing else works, reinstalling gives you a clean version.
Steps
- Uninstall Ryanair
- Restart phone
- Install again from official store
This removes corrupted files that updates cannot fix.
Fix #9 – Disable VPN or Proxy
Ryanair may block suspicious traffic.
Try this
- Turn off VPN
- Disconnect proxy networks
- Switch from office Wi-Fi to mobile data
This helps if the app keeps loading forever.
Fix #10 – Sync Device Date & Time
Steps
- Open Settings
- Choose Date & Time
- Enable Automatic Time
This ensures check-in and flight data sync correctly.
Fix #11 – Check Storage Space
Apps crash if your device storage is full. According to Apple, less than 1GB free space can affect app stability (Source: Apple Support).
Try this
- Delete unnecessary videos/photos
- Remove unused apps
- Clear system junk
Aim to keep at least 1–2GB free.
Fix #12 – Log Out and Log In Again
This refreshes your session with Ryanair’s servers.
Useful when
- Booking not showing
- Boarding pass missing
- Check-in option not visible
Fix #13 – Try Ryanair Website Instead
If the app still fails, use their mobile website:
You can still:
- Check in
- View boarding pass
- Add bags
- Change flight
Common Ryanair App Problems & Solutions
1. Ryanair App Crashing on Startup
Possible Causes:
- Corrupted data
- Outdated version
- Device OS issues
Fixes:
- Update app
- Clear cache
- Restart phone
2. Ryanair Boarding Pass Not Loading
Possible Causes:
- Server delay
- Poor internet
- Time/date mismatch
Fixes:
- Try switching networks
- Enable automatic time
- Restart app
3. Ryanair App Stuck on Loading Screen
Possible Causes:
- VPN enabled
- Cache corruption
- App server overload
Fixes:
- Disable VPN
- Clear cache
- Try after 5–10 minutes
4. Ryanair App Login Not Working
Possible Causes:
- Wrong password
- Time sync issue
- Account temporarily locked
Fixes:
- Reset password
- Synchronize device date/time
- Wait 30 minutes before retrying
5. Payment Not Going Through
Possible Causes:
- Bank restrictions
- Currency mismatch
- Browser/app glitch
Fixes:
- Try a different card
- Try Ryanair website
- Check bank SMS alerts
When to Contact Ryanair Customer Support
If none of the fixes work, Ryanair support can help.
Cases Where You Must Contact Support
- Check-in button missing even after 24 hours
- Booking not showing despite confirmation email
- App crashes even after reinstall
- Payment successful but seats/bags not added
Where to Contact
- Ryanair Help Centre: live chat available
- Ryanair X (Twitter): fast responses to public queries
- Phone Support: available in most EU countries
Tip: Always keep your booking reference ready.
Prevent Ryanair App Issues in Future
Follow these tips for smoother travel:
✔ Keep your app updated
✔ Avoid last-minute check-ins during peak hours
✔ Save boarding pass offline
✔ Keep your phone charged
✔ Turn off VPN before opening the app
✔ Use stable internet during check-in
Final Thoughts
The Ryanair app not working can be frustrating – especially when you’re about to board. But most issues come from simple problems like unstable internet, outdated versions, cache errors, or server outages.
By following the fixes above, you can restore the Ryanair app within minutes. And even if the app refuses to cooperate, the Ryanair website always provides a reliable backup.
Safe travels – and may your app always load faster than the boarding queue.
