How to Fix Bank of Ireland App Not Working, Crashing & Loading Issues (2025)

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Fix Bank of Ireland App Not Working, Keeps Crashing & Not Loading Issue

Is your Bank of Ireland app not working? Does it keep crashing or not loading properly? Don’t worry! This guide will help you fix the problem step by step in simple words – even a small kid can understand!

Why is the Bank of Ireland App Not Working?

Before fixing the issue, let’s understand why the app may not be working:

  • Poor Internet Connection – The app needs a stable internet connection.
  • Outdated App Version – An old version may have bugs.
  • Phone Storage Full – If your phone has no space, apps may crash.
  • Server Issues – Sometimes, Bank of Ireland’s servers are down.
  • Phone Software Outdated – Old Android or iOS can cause problems.
  • App Cache Corrupted – Stored junk files may crash the app.
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Now, let’s fix these issues one by one.


1. Check Your Internet Connection

A weak or unstable internet connection can stop the app from loading.

How to Fix:

  • Turn Wi-Fi off and on again.
  • Switch to mobile data (4G/5G) if Wi-Fi is slow.
  • Restart your router if the internet is not working.
  • Try opening a website (like Google) to check if the internet works.

Still not working? Move to the next step.


2. Restart Your Phone

Sometimes, a simple restart fixes app problems.

How to Restart:

  • iPhone: Hold the Power Button + Volume Button (or Home Button for older iPhones), then slide to power off. Turn it back on after 30 seconds.
  • Android: Hold the Power Button, then tap Restart.

Try opening the app again.


3. Update the Bank of Ireland App

An outdated app may crash or not load.

How to Update:

  • iPhone (App Store):
  • Open App Store → Tap your Profile Icon (top right).
  • Find Bank of Ireland App → Tap Update.
  • Android (Google Play Store):
  • Open Play Store → Tap Profile Icon (top right).
  • Go to Manage Apps & Device → Tap Updates Available.
  • Find Bank of Ireland App → Tap Update.

After updating, check if the app works.


4. Clear App Cache (Android Only)

Corrupted cache files can make the app crash.

How to Clear Cache:

  1. Go to SettingsApps (or Application Manager).
  2. Find Bank of Ireland App → Tap Storage.
  3. Tap Clear Cache (DO NOT tap “Clear Data” unless necessary).
  4. Restart the app.

5. Check Bank of Ireland Server Status

Sometimes, the Bank of Ireland servers are down.

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How to Check:

If servers are down, wait for some time and try again later.


6. Reinstall the Bank of Ireland App

If the app still crashes, uninstall and reinstall it.

How to Reinstall:

  1. iPhone: Press & hold the app → Tap Remove AppDelete App. Then reinstall from the App Store.
  2. Android: Press & hold the app → Tap Uninstall. Then reinstall from the Play Store.

Note: Make sure you remember your login details before uninstalling!


7. Free Up Phone Storage

If your phone is full, apps may not work properly.

How to Free Up Space:

  • Delete old photos/videos (back them up to Google Photos or iCloud).
  • Uninstall unused apps.
  • Clear WhatsApp/Telegram media files.

8. Update Your Phone’s Software

An outdated phone OS can cause app crashes.

How to Update:

  • iPhone:
  • Go to SettingsGeneralSoftware Update.
  • Tap Download and Install if an update is available.
  • Android:
  • Go to SettingsSystemSoftware Update.
  • Tap Download and Install if an update is available.

9. Disable VPN or Proxy

If you’re using a VPN or Proxy, it may block the app.

How to Disable VPN:

  • Go to SettingsVPN → Turn it OFF.
  • Restart the app.

10. Contact Bank of Ireland Support

If nothing works, contact Bank of Ireland for help.

How to Contact:

  • Call: 0818 365 365 (Ireland) or +353 1 404 4000 (outside Ireland).
  • Live Chat: Available in the app or website.
  • Twitter/X: @BankofIreland.
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Final Thoughts

Most Bank of Ireland app issues can be fixed by:
Restarting the phone
Updating the app
Checking internet connection
Reinstalling the app

If the problem continues, Bank of Ireland’s support team will help you.

Did this guide fix your issue? Let us know in the comments! 🚀


FAQ (Frequently Asked Questions)

Q1. Why does my Bank of Ireland app keep crashing?

  • It could be due to low storage, outdated app, or server issues.

Q2. How do I update the Bank of Ireland app?

  • Go to App Store (iPhone) or Play Store (Android) and tap Update.

Q3. What if the app says “No Internet Connection” but my internet is working?

  • Try switching from Wi-Fi to mobile data or restarting your router.

Q4. Will reinstalling the app delete my banking details?

  • No, but you’ll need to log in again after reinstalling.

Q5. How do I check if Bank of Ireland’s servers are down?


Hope this guide helped! Share it with friends who face the same issue. 😊

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