Before, in order to withdraw money from one’s account, one had to wait in a large line at the bank. But these days, everything is extremely simple. You can now use an ATM to withdraw money from your account wherever you are and whenever you need to.
In addition, using an ATM allows you to quickly check your account balance. Although it is relatively simple to withdraw money from an ATM, occasionally the ATM will not release the requested amount, and your account may also be debited. You must deal with a lot of difficulties as a result.
if funds are taken from the account even when they are not withdrew from the ATM. Therefore, when this happens, the money is actually transferred back to your account, but as this rarely happens, there is no need to panic. needed.
The problem mostly comes due to technical faults
Technical issues are frequently at blame when cash does not emerge from an ATM withdrawal yet money is still taken out of your account. This money is immediately reimbursed to the customer’s account within 5 days in such a case. The Reserve Bank of India (RBI) has established a deadline for the banks to receive this money back.
Within five days, this money must be credited to the customer’s account. Otherwise, the customer will be charged a fine of Rs 100 every day by the bank.
How to Complain
You can also go to your bank branch and complain if your money is still not returned. If you use State Bank, you can file a complaint online by going to the company’s website.
You can also complaint using toll-free number of particular bank will allow you to file a complaint.